Privacy notice

This Privacy Notice explains how Finoveda handles personal data when you visit finoveda.com, submit the diagnostic form or communicate with us about a potential engagement. Finoveda determines why and how this information is used for those activities.

Client records created after a formal engagement begins may also be covered by the engagement letter, professional obligations and service-specific notices. If those terms differ for engagement records, the more specific terms apply to that processing.

Information you provide. The diagnostic form asks for your name, work email, company, company stage, area of interest and a short description of what you need. A telephone number is optional.

Communications. If you contact us or continue the conversation, we keep the messages, attachments and contact history needed to understand and respond to the enquiry.

Basic technical information. Our hosting and security infrastructure may process request time, IP address, browser or device type, referring page and similar logs needed to deliver, diagnose and protect the Website.

We use personal data for clear, limited business purposes:

• to receive, review and respond to your diagnostic request;
• to understand your company’s stage, needs and suitable Finoveda capabilities;
• to arrange calls, prepare a proposal and manage pre-engagement checks;
• to maintain an accurate record of enquiries and communications;
• to operate, secure, troubleshoot and improve the Website; and
• to meet legal, regulatory, professional or dispute-resolution requirements.

We do not sell personal data or use diagnostic submissions for third-party advertising.

When you deliberately submit the form, you ask Finoveda to review the information and contact you. We process that information to respond to your request, take steps toward a potential engagement, protect the Website and comply with applicable obligations.

You can withdraw a request or object to further enquiry-related contact at any time. Withdrawal does not affect processing already completed and may not require deletion of records we must keep under applicable law or for the establishment, exercise or defence of legal claims.

1. 01
   You submit

   The encrypted web request carries the fields shown on the diagnostic form to our application.

2. 02
   Resend delivers

   Our transactional email provider, Resend, converts the submission into an email for authorised Finoveda recipients.

3. 03
   Our team responds

   A Finoveda team member reviews the context and follows up using the contact details you supplied.

Access is limited to Finoveda team members and advisers who need the information to handle the enquiry, protect our rights or meet an obligation. We also use carefully selected providers for website hosting, security, email transmission and business communications.

We may disclose information where required by law, a court or competent authority; to investigate fraud, abuse or a security incident; or in connection with a business reorganisation, subject to appropriate confidentiality and lawful-processing requirements.

Some providers may process information in another country. Where that happens, we use contractual, organisational and other safeguards appropriate to the information and applicable Indian law.

We keep enquiry information only while it is reasonably needed to handle the conversation, maintain appropriate business records, manage an engagement or proposed engagement, meet legal or professional obligations, and resolve potential disputes.

Retention depends on the nature of the record, whether an engagement proceeds and any legal hold or statutory period that applies. When information is no longer required, we delete it, securely dispose of it or anonymise it so that it no longer identifies an individual.

Finoveda uses proportionate technical and organisational measures designed to protect personal data from unauthorised access, alteration, disclosure or loss. These include encrypted transmission, restricted recipient access, input validation, anti-spam controls and provider access controls.

If we identify a personal-data breach, we will investigate, contain and document it and make notifications where applicable law requires them.

Subject to applicable law, you may ask us to provide information about how we process your personal data, correct or update inaccurate information, erase information that is no longer required, withdraw consent, or address a grievance. Where the law provides it, you may also nominate another person to exercise rights on your behalf.

Email info@finoveda.com with the subject “Privacy Request”. Tell us what you are asking for and identify the email address used in your enquiry. We may request reasonable verification before acting and will respond within the period required by applicable law.

The Website is designed for founders, operators and business representatives and is not directed to children. A person under 18 should not submit personal data through the diagnostic form. If you believe a child has provided information, contact us so we can review and remove it as appropriate.

The Website may link to websites operated by regulators, professional bodies or other third parties. Their privacy practices are outside Finoveda’s control, so you should review the notice provided by the relevant operator before sharing information with it.

We may update this Notice when our Website, providers, services or applicable requirements change. The date shown at the top identifies the current version. If a change materially affects how an existing enquiry is handled, we will take reasonable steps to communicate it where required.

For a privacy request, question or grievance, email info@finoveda.com with the subject “Privacy Request”. Include enough information for us to identify the relevant interaction and understand the outcome you want.

We will acknowledge and review the request, involve the appropriate person, and communicate the outcome or next step. You may also use any complaint or remedy available to you under applicable law.